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start [2022/02/22 10:12] admin създадена |
start [2022/02/22 11:45] (текуща) admin |
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| We have recently installed several SIP-T43U phones. We were connecting them by connecting the network cable from a POE wall outlet(switch) to the phone and then connecting the phone cable to the pc. This works for a while - sometimes months - but then the pc starts losing network connection intermittently. The fix has been to connect both the pc and the phone separately to a non -POE switch and then connecting the AC adapter to supply power to the phone. I also tried connecting the pc and the phone separately to a POE switch and found that after a week or two the pc had intermittent network connection loss. The only fix seems to be to install and connect to a non-POE switch and use an AC adapter. However, one of the AC adapters has died and I have no replacement so I have one phone that is not operational. I need a solution so that I can use the phone again with a POE connection. | We have recently installed several SIP-T43U phones. We were connecting them by connecting the network cable from a POE wall outlet(switch) to the phone and then connecting the phone cable to the pc. This works for a while - sometimes months - but then the pc starts losing network connection intermittently. The fix has been to connect both the pc and the phone separately to a non -POE switch and then connecting the AC adapter to supply power to the phone. I also tried connecting the pc and the phone separately to a POE switch and found that after a week or two the pc had intermittent network connection loss. The only fix seems to be to install and connect to a non-POE switch and use an AC adapter. However, one of the AC adapters has died and I have no replacement so I have one phone that is not operational. I need a solution so that I can use the phone again with a POE connection. | ||
| We would prefer just to use the original(normal) method of connecting the network cable to the phone and then connecting the pc to the phone. Is there something that I can check or configure that will fix this problem? Is there a firmware fix for the phone that will fix the problem? Thanks. | We would prefer just to use the original(normal) method of connecting the network cable to the phone and then connecting the pc to the phone. Is there something that I can check or configure that will fix this problem? Is there a firmware fix for the phone that will fix the problem? Thanks. | ||
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| + | [[Работа с панела]] | ||